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VoIP

Why your business should start recording business calls

Every conversation in business carries value, whether it’s a sales pitch, a customer complaint, or an internal team discussion. Recording business calls is a powerful tool not just to recall important information, but also to improve overall business operations. What are the benefits of call recording? Call recording has several advantages that make it a […]

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Healthcare

Defending healthcare data: How to keep PHI safe from cyberattacks

Safeguarding protected health information (PHI) is vital for healthcare institutions worldwide. PHI, which encompasses a broad spectrum of data from medical records to financial information related to healthcare, remains a prime target for cybercriminals. The integrity and confidentiality of this information are not only critical for compliance with privacy laws but are fundamental to maintaining […]