Categories
Security

Understanding fileless malware

Though fileless malware has been around much longer, it only became a mainstream method of cyberattack in 2017. With fileless malware, cybercriminals are able to use legitimate tools and services, such as existing software, applications, and authorized protocols, to carry out malicious activities like unauthorized data retrieval or data damage. Left unchecked, these types of […]

Categories
Healthcare

What to consider when picking a health app or wearable tech

Wearable tech and mobile apps are great examples of innovations that significantly improve patient care. As a healthcare provider, you’ve likely had patients ask you about which healthcare apps and wearable technology they should be using. Here are the things you need to consider when making a recommendation. Begin with the devices and operating systems […]

Categories
Hardware

Laptops vs. desktops: Which should your small business use?

When purchasing computers for your small business, one of the biggest decisions you’ll have to make is whether to get desktops or laptops. The choice ultimately depends on five factors, which we’ve outlined for you below. Portability The COVID-19 pandemic has driven most businesses to adopt remote work and hybrid work setups. If you’re thinking […]

Categories
VoIP

Keep callers on the line by using these VoIP features

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use […]

Categories
Microsoft Office

Microsoft 365 Apps admin center: Features you need to know

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities.  […]

Categories
Web & Cloud

The advantages of a hybrid cloud setup

Each of the original types of cloud infrastructure — public and private — comes with their own sets of pros and cons. Fortunately for resource-strapped small- and medium-sized businesses (SMBs), they don’t need to conduct trial and error to see which one is best for them — they can simply reach a happy medium with […]

Categories
Business

Here’s why your SMB should consider business intelligence

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much […]

Categories
Windows

5 Reasons you should hold off upgrading to Windows 11

Windows 11 is the new kid on the block. It looks sleek and modern, and many users are tempted to upgrade to the latest Microsoft operating system (OS). But should you make the switch? Here are five reasons why you may want to stick with Windows 10 for now. 1. Your computer doesn’t meet Windows […]

Categories
eTechtip-AP

The 3 Options For IT Support And How To Choose The One That Fits Your Business

If you’re a business owner or planning to open a new business, chances are you have looked into IT support options. For those unfamiliar with the world of IT support, it can be confusing trying to figure out which option is best for your business. You might be interested in the most cost-efficient option but […]

Categories
eTechtip-PC

The IT Services Model Where Everyone Wins – And The One Where You Lose Big

If you’re a business owner, there’s probably a good chance you spent time figuring out the IT needs of your business. It’s not as easy as searching online and picking the cheapest option or the company with the best reviews. The cheap option may not provide the services you need to keep your business at […]