During the holiday season, skipping the crowds and shopping from your computer or phone is undeniably convenient, but this ease of access comes with potential pitfalls. Cybercriminals ramp up their tactics, preying on unsuspecting shoppers with scams, fake deals, and phishing attempts. The good news is staying secure while shopping online is simpler than you […]
The holidays are often the busiest time of year for businesses, so when IT issues arise during this period, they can be particularly disruptive and stressful. Managed IT services can ease this burden by ensuring your technology supports your operations instead of obstructing them. But what exactly are managed IT services, and why are they […]
The holiday season brings tons of opportunities for retailers to thrive, but it also opens the door to increased cyber risks. With so many people shopping and transactions spiking, cybercriminals see this period as a perfect chance to strike. From sneaky phishing attempts to full-blown ransomware attacks, your business could be at risk. But don’t […]
If you don’t want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system for maximum efficiency. Be ready for anything — read on for tips that can help you optimize your VoIP system. Inspect your VoIP equipment Sometimes, issues with […]
Many customer-facing businesses often experience a surge in customer calls during the holidays. It’s therefore important that your Voice over Internet Protocol (VoIP) phone systems are capable of handling the increased network demands and activity during one of the busiest times of the year. To ensure customer satisfaction during the holidays, here’s how you can […]