One of the key characteristics of the top customer experience brands in the world is that they are “Zero Risk” to do business with. A Zero Risk business isn’t one that never makes mistakes; every excellent customer service company drops the ball from time to time. The secret to what makes these top brands Zero […]
In 2004, Ramadi, Iraq, became the center of control for the Middle Eastern terrorist group al-Qaeda. Two-year battles ensued over the city of 500,000 people, during which the rule of law was nonexistent, bloodshed was constant, and devastation was unrelenting. US forces posted battle stations within the city and managed to keep al-Qaeda at bay […]
My philosophy about marketing is, and always has been, that if I spend a dollar on marketing today, I should be able to directly point to a sale and tangible ROI from that investment as quickly and efficiently as possible. In my world, we don’t count hashtags, likes, friends, and followers as “success.” Only dollars […]
There’s no doubt that as one of ABC’s Shark Tank investors, Daymond John knows what it takes to start a company from nothing and grow it into a massive success. Born in Brooklyn and raised in Queens by a single mom who worked three jobs to put food on the table, no one can say […]
As technology continues to advance, small- and medium-sized businesses (SMBs) face increasing cybersecurity risks. Protecting sensitive data and maintaining a secure online environment is crucial for the success and longevity of SMBs, but without the right resources and expertise, this task can be daunting. Managed IT services providers (MSPs) offer a cost-effective and comprehensive solution […]
It’s easy to overlook the potential risks of leaving your Android device’s location settings on. However, it’s crucial to understand the implications and take control of your privacy, security, and device performance. Here’s why you should consider turning off your Android device’s location settings. Safeguards your privacy Enabling location services on your Android device allows […]
Many users believe that Mac laptops and desktops are more secure than Windows devices. However, Macs are still susceptible to cyberthreats, and they’re becoming more so as cybercriminals continue to search for new ways to exploit vulnerabilities in Mac devices. Therefore, you need to implement measures that can keep your Mac device protected. 1. Adjust […]
Are you tired of constantly juggling between different windows on your computer? Dual monitors can be the game-changer you need to overcome such challenges. By adding an extra monitor to your workstation, you can revolutionize the way you work, play, or create digital content. In the following sections, shed light on how dual monitors can […]
5 Questions Every IT Professional Should Say Yes To Business owners have a wide variety of responsibilities. In many cases, they oversee the hiring process, ensure operations run smoothly and find the best third-party vendors to help benefit their business for years to come. One problem many business owners face when hiring a third party […]
5 Questions You Should Hear ‘Yes’ To As a business owner, you likely carefully vet every employee you hire to work for your business. You inspect their résumé and ask detailed questions during their interview to ensure they are the best fit. This is critical to growing your business and making it as successful as […]