For businesses, the on-hold experience can either be a missed opportunity or a chance to showcase professionalism and exceptional customer service. With Voice over Internet Protocol (VoIP) technology, enhancing the on-hold experience has become easier than ever. By implementing a few simple strategies, you can turn your clients’ waiting time into a valuable and engaging […]
Tag: VoIP tips
If your business uses Voice over Internet Protocol (VoIP), it’s important to make sure that your data is safe and secure. Luckily, there are many security measures that you can put in place to protect your VoIP system from criminal activity. To protect your VoIP phones, follow these tried-and-tested security measures. Strengthen your passwords Passwords […]