Tag: IT administration

Categories
VoIP

Multiline calling in Microsoft Teams: A practical guide for IT administrators

Teams Phone has supported multiple assigned phone numbers for some time, but mobile users have had limited access to that functionality. A Microsoft 365 update that rolled out from late July through mid-August 2026 extends full multiline capability to Teams mobile on iOS and Android, bringing mobile users in line with the desktop experience. This […]

Categories
Microsoft Office

How to set up and manage shared mailboxes in Microsoft 365

A shared mailbox in Microsoft 365 lets multiple people send and receive email from a single address without any of them needing to log in separately or manage it as a personal inbox. When set up correctly, it’s an effective tool for managing shared communication. When set up incorrectly, however, it creates confusion, security exposure, […]